Shipping Policy

Shipping Policy for Olive Girl

1. General Shipping Information

We strive to provide our customers with efficient and reliable shipping services. All orders placed through Olive Girl will be processed and shipped within 2-3 business days after the order is confirmed and payment is received.

2. Shipping Methods

We offer a variety of shipping methods to cater to your needs. You can choose from standard shipping, express shipping, or other available options during checkout. Please note that shipping costs may vary depending on the chosen method and the destination.

3. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your order and estimated delivery date on the respective shipping company's website.

4. Delivery Times

Delivery times vary depending on the shipping method selected and the destination. Standard shipping usually takes 7-10 business days within the United States, while express shipping may take 2-3 business days. For international orders, delivery times may vary depending on the country and customs clearance processes.

5. Customs and Duties

For international orders, please note that customs duties and taxes may apply and are the responsibility of the recipient. Olive Girl is not responsible for any customs charges that may be incurred.

6. Shipping Restrictions

Unfortunately, we may not be able to ship to all locations. Please check our website or contact us for any shipping restrictions that may apply to your specific destination.

7. Shipping Insurance

We offer shipping insurance as an optional service during checkout. By selecting this option, you can ensure that your order is protected against loss or damage during transit. The cost of shipping insurance will be added to your total order amount.

8. Returns and Exchange Shipping

In case of returns or exchanges, please refer to our Returns and Exchange Policy for specific shipping instructions. You will be responsible for the return shipping costs, unless otherwise stated.

9. Questions and Assistance

If you have any questions or need assistance regarding our shipping policy, please feel free to contact us at service@dress-dresses.com or +86 15796413967. We will be happy to assist you with any inquiries you may have.

Thank you for shopping with Olive Girl! We appreciate your patience and understanding regarding shipping matters, and we strive to provide you with the best possible shopping experience.